| Q: |
How do I check my BikeBandit.com gift card balance? |
| A: |
1. Click on the following link: Check your gift card balance
2. Enter the gift card number on the back of the card and click "SUBMIT NUMBER"
|
| Q: |
How can I place an order for a BikeBandit.com gift card? |
| A: |
To place an order for a BikeBandit.com gift card, select the Card Amount above and click "ADD TO CART." |
| Q: |
How do I pay for my order with my BikeBandit.com gift card? |
| A: |
1. On the Checkout Page 2, click "PAY WITH A GIFT CARD"
2. Enter your gift card number on the back of the card and click "SUBMIT NUMBER"
3. Click "APPLY TO ORDER"
|
| Q: |
Will I be charged sales tax when purchasing a gift card? |
| A: |
There is no sales tax when purchasing a gift card. |
| Q: |
Can I send a BikeBandit.com gift card directly to a recipient? |
| A: |
You may send a BikeBandit.com gift card directly to a recipient by changing
the Ship To address during the Checkout process. |
| Q: |
I just placed an order for a gift card; what will I receive? |
| A: |
You or the gift recipient will receive a credit card-sized BikeBandit.com gift card in a gift envelope. |
| Q: |
When will my gift card order ship? |
| A: |
Your gift card will ship within 3-5 business days from the order date. |
| Q: |
Can I cancel/modify my BikeBandit.com gift card? |
| A: |
BikeBandit.com gift cards cannot be modified once they have been ordered.
However, gift cards may be cancelled before they are shipped.
No cancellation fees will apply. |
| Q: |
I have questions regarding tracking and delivery. Who do I contact for assistance? |
| A: |
Email us anytime at service@bikebandit.com
or click the LiveChat button at the bottom of the page during operating hours
and one of our customer service representatives will be happy to assist you. |
| Q: |
I just received my gift card order in the mail.
I believe there is an error on the card. Who do I contact for assistance? |
| A: |
Email us anytime at service@bikebandit.com
or click the LiveChat button at the bottom of the page during operating hours
and one of our customer service representatives will be happy to assist you. |
| Q: |
Can I reload my BikeBandit.com gift card? |
| A: |
BikeBandit.com gift cards cannot be reloaded at this time. |
| Q: |
Can I receive a refund for the unused portion of my gift card? |
| A: |
BikeBandit.com gift cards are not redeemable for cash. |
| Q: |
I have lost/misplaced my gift card. Will BikeBandit.com send a replacement? |
| A: |
If your card has been lost or stolen please contact service@bikebandit.com
or click the LiveChat button at the bottom of the page during operating hours for assistance. |
| Q: |
I still have questions about the gift card program. Who do I contact for assistance? |
| A: |
Email us anytime at service@bikebandit.com
or click the LiveChat button at the bottom of the page during operating hours
and one of our customer service representatives will be happy to assist you. |
