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Why
is Shopping at BikeBandit.com Secure?
Why is shopping
at BikeBandit.com safe? When you shop at BikeBandit.com, you'll be
one of thousands of our customers who safely shop with us every month.
Our Secure Sockets Layer (SSL) software is the industry standard and
among the best software available today for secure online commerce
transactions. It encrypts all of your personal information, including
credit card number, name, and address, so that it cannot be read as
the information travels over the Internet.
The BikeBandit.com
Secure Shopping Guarantee protects you while you shop at BikeBandit.com
so that you never have to worry about credit card safety. We guarantee
that every transaction you make at BikeBandit.com will be safe. This
means you pay nothing if unauthorized charges are made to your card
at BikeBandit.com. Under the Fair
Credit Billing Act, your bank cannot hold you liable for more
than $50 of fraudulent charges. If your bank does hold you liable
for any of this $50, BikeBandit.com will cover the entire liability
for you, up to the full $50. BikeBandit.com will cover this liability
only if the unauthorized use of your credit card resulted through
no fault of your own from purchases made at BikeBandit.com while using
the secure server. In the event of unauthorized use of your credit
card, you must notify your credit card provider in accordance with
its reporting rules and procedures.
While BikeBandit.com
uses encryption to protect sensitive information transmitted online,
BikeBandit.com also protects your information offline. Only employees
who need the information to perform a specific job (for example, billing
or customer service) are granted access to personally identifiable
information. The computers/servers in which BikeBandit.com stores
personally identifiable information are kept in a secure environment.
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How
Does BikeBandit.com Protect Your Privacy?
BikeBandit.com
protects your privacy in five different ways:
1. We encrypt
all credit card information.
2. We don't store
credit card information online.
3. We never share,
sell or disclose any customer information - including your email address
- to anyone. Ever. Period.
4. We follow the
Versign and BBB guidelines for online security and customer privacy.
5. We respect
our customer wishes to be removed from our mailing list.
BikeBandit.com
is the sole owner of the information collected on this site. BikeBandit.com
only has access to and collects information that you voluntarily give
us via email or other direct contact from you. BikeBandit.com will
not share your information with any third party outside of our organization,
other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time.
You can do the
following at any time by contacting us via email at service@bikebandit.com:
- See what data
BikeBandit.com has about you, if any.
- Change/correct any data BikeBandit.com has about you.
- Have us delete any data BikeBandit.com has about you.
- Express any concern you have about our use of your data.
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Customer
Service Contacts
We
do our best to answer all the frequently asked questions in the topics
outlined above. If your question hasn't been completely addressed,
use the links below to contact our customer service department.
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Live Support
(online chat help):
Email Support (answered within 1 business day):
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Customer Service
Security
Order Tracking
My Account
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