Cancelling An Open Order
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Cancelling an Open Order
Cancelling an Order
If you need to
cancel an order (or a part of an order), send an email to [email protected]
or click on the Live Support button below. BikeBandit.com works extremely
hard to fill orders in the shortest amount of time possible. Orders
for OEM parts may be cancelled with no restocking fee within one hour
of being placed. After one hour, cancelled orders for OEM parts are
subject to restocking fees of 20% of the merchandise value. Orders
for all other parts may be cancelled with no restocking fee provided
the order hasn't already entered the shipping process!
Why does BikeBandit.com
charge restocking fees on cancelled OEM parts orders? We return all
cancelled OEM parts to the manufacturer and in doing so face two charges:
the cost to return the item to the manufacturer and a restocking fee
charged to us by the manufacturer. BikeBandit.com will cover this
return shipping expense but we pass on a portion of the restocking
fee charged to us by the manufacturer.
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