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Using Your Account

Help > Using Your Account

Signing In / Registering / Maintaining Your Account

Your account infromation is stored in an area called, "My Garage." My Garage is BikeBandit.com's account preference center. When you sign in to your account on BikeBandit.com, your contact details, email preferences, machines, and order history can be found here.

Most visitors returning to BikeBandit.com will be automatically signed in. If you aren't, at the top of every page is a Log In or Register link. You will be able to access your account details after you login. If you're not currently a registered BikeBandit.com customer, create an account by entering valid details on the account registration page.

You may update your account information at any time by clicking on the "Your Account" icon at the top of the screen or by clicking on the "Edit" link located in the top right of each section of information within My Garage. Edit the items you wish to change - such as your address - and click the "Update" button at the bottom of the screen.

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Using My Garage / My Machines

When you're signed in, BikeBandit.com saves your machine details and history to your My Machines section of My Garage, so that you can enjoy 1-click access to the OEM/Aftermarket parts for those machines on future visits.

First, Sign In to BikeBandit.com. Click OEM Parts in the BikeBandit.com navigation, then follow the on-screen instructions to enter the year, make and model of your machine. Your machine is automatically saved to your My Machines list for future reference, and can be accessed both from My Garage, and from the history recently viewed machines under the OEM Parts navigation. Clicking on the name of a machine within My Garage will automatically take you to all OEM and Aftermarket Items and Manuals available for that specific machine.

If you ever want to edit these machines, you can enter your My Garage section and click edit near the top right of the My Machines section.

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Contacting Customer Service

We do our best to answer all the frequently asked questions in the topics outlined above. If your question hasn't been completely addressed, use the links below to contact our Customer Service Staff.

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Customer Support Hours:
Sales Department
M - TH: 6am – 6pm Pacific
Friday: 6am – 5pm Pacific

Customer Service Department
M - TH: 6am – 6pm Pacific
Friday: 6am – 5pm Pacific

Call Us!
Call Us!
Toll Free! Pick Up the Phone
and Dial 1-888-339-3888!

Chat With Us!
Chat With Us
Log On to Our Live Chat to Speak
with one of our Team Members!

Email Us!
Email Us!
E-mail: [email protected]
Replies in about 1 business day, or less!



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